PRFM (AI Routing)
Prompt-Response Flow Management for intelligent interaction routing and AI-driven analysis.
FFR v1.1 PRFM (ยง3.3)
PRFM routes incoming interactions (calls, SMS, forms) to appropriate prompt templates for AI analysis. Configure routing rules, set analysis tiers (gemini-2.5-pro | gemini-2.5-flash), and monitor execution.
No PRFM Routes Configured
Create routing rules to direct interactions to AI analysis pipelines. Routes can be scoped to niches or individual clients.